LG Washing Machine Service in Chennai
The equipment of this popular brand uses the most advanced technological and design solutions, so the repair of LG washing machines should be performed by professionals. Attempts to repair them yourself in more than 70% of cases lead to additional breakdowns and, as a result, to an increase in the cost of repairs.
Popular LG washing machine malfunctions
Despite the fact that washing machines from LG Electronics are considered one of the most reliable, sometimes situations arise when needs LG washing machine service. Most often, the engineer of our service center encounters the following breakdowns:
- Drain pump failure. The most common cause is small objects from the tank that have gotten inside the pump.
- Failure of the electronic board of the control module. Most often, the malfunction occurs due to surges in the mains voltage or excessive humidity.
- Electric motor malfunction. This can be either wear of graphite brushes or short circuit (open circuit) of the windings.
- Stretched or broken drive belt.
- Burnout of the heating element spiral. The most common culprit is scale that grows on the surface of the heater. It disrupts heat exchange. The spiral overheats and burns out.
- Wear or destruction of the drum bearing block. Often the cause of premature failure is constant overloading of the drum with things.
- Breakage of the hatch door locking assembly.
- Open filling valve winding.
- Perforation or loss of elasticity of the sealing collar.
If you follow the manufacturer's recommendations set out in the user manual, you can significantly extend the life of the machine and postpone the service of your LG washing machine for a long time.
Repair using original spare parts
When developing washing machines, the manufacturer takes into account the characteristics of specific parts and their properties. When using spare parts that are not tested by the manufacturer for installation, repeated breakdowns occur. Therefore, we use only original or manufacturer-certified spare parts.
Advantages of original parts
Original parts are tested at manufacturers' production facilities, which guarantees their predictable behaviour in the washing machine and long-term operation.
Spare parts warranty
Thanks to incoming inspection and reliable, verified suppliers, we provide the longest possible warranty for both the repair itself and the installed parts.
How to avoid LG washing machine breakdowns?
The equipment will work without breakdowns for much longer if you follow the manufacturer's simple recommendations:
- Trust the installation of the machine only to specialists,
- Do not overload the drum,
- If tap water is too hard, use special filters and softeners,
- Do not use low-quality detergents,
- Timely implement preventive measures,
- Before washing, carefully check the pockets of clothing and inspect it for torn fittings.
If the washing still stops and an error code is displayed on the display, turn off the machine and contact the service center. Operating a broken appliance can damage other components.
Equipment care to extend its service life
Proper care also allows you to extend the life of your washing machine without repairs. It usually doesn't take much time:
- Check the condition of the sealing collar. Remove small objects that are "hiding" in the folds in a timely manner. You also need to regularly clean the seal from fungal growth.
- Clean the detergent dispenser drawer from powder residues.
- Don't forget to run the drum cleaning function at least once a quarter. But it's better to run it monthly.
You also need to regularly clean the inlet and drain filters from dirt.
LG washing machine error codes
Given the complexity of the design, to facilitate diagnostics, the manufacturer has provided an effective self-diagnostic system, which, with each emergency stop of the washing machine, displays a so-called error code on the display, indicating the node that led to the interruption of the washing cycle.
Error code |
Reason for the error |
Possible malfunction |
IE |
Water is not being poured into the tank. |
Inlet valve closed, low pressure or no water in the water supply, bent inlet hose, clogged inlet mesh filter. The filling valve is broken, or the pressure switch (pressure sensor) is out of order |
FE |
There is too much water in the tank. |
A lot of foam has accumulated in the tank; the inlet valve is broken; the pressure sensor is out of order, or the pressure switch hose is clogged; the internal wiring is broken or shorted |
RE |
No signals are received from the level sensor to the control board |
Incorrect position of the drain hose (connected to the sewer without an elbow); the pressure switch or connecting wiring is faulty |
OE |
The machine cannot drain the water. |
The external sewer or drain hose is obstructed; the drain filter is clogged; the drain pump is broken; the pressure switch is faulty; the internal wiring is damaged |
dE (dE1, dE2) |
The loading door is not closed. |
An object from the drum got into the door; the lock latch hole is clogged; the door hinge mechanism is loose; the lock is damaged; the UBL module has failed |
tE, HE |
The machine cannot heat water. |
The temperature sensor is broken or has lost its parameters; the heating element has burned out; the internal wiring is damaged or the contact at the terminals is broken. |
EU |
Unevenly distributed items on the inside of the drum |
Several large or too small items were loaded; the drive belt stretched; the motor speed sensor broke; the drum bearings began to deteriorate |
CE, LE |
An electric motor load has occurred. |
Too many things are loaded; insufficient voltage in the electrical network; the drum bearing has begun to deteriorate; the electric motor speed control sensor has failed |
SE (5E) |
The drum does not rotate. |
The tachometer is faulty, the electric motor is out of order, the wiring is broken or there is no contact at the terminals |
PF |
Power failure |
Malfunction of the power cord, plug or electrical outlet; voltage surges in the electrical network; damaged internal wiring. Sometimes the cause of the error is a punctured heating element |
E1 (AE, AOE), RE |
Leak detected |
The loading tray is clogged; the drain or filling hose is damaged; the drain filter is not screwed on tightly; the internal piping is not sealed; there is high pressure in the water supply; perforation in the sealing collar; cracks in the tank |
In addition, if any error occurs, it is necessary to make sure that the control board is working properly, since the reason for the machine stopping is often in it.